Terms of Service

Effective Date: 3.10.25

These Terms of Service ("Agreement" or "Terms") constitute a legally binding contract between you ("Client") and Trav Media Group ("Company," "we," "us," or "our") governing your use of our services. By engaging with Trav Media Group, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any provision of these Terms, you must refrain from using our services.

1. Deposits and Refunds

1.1 Non-Refundable Deposits

All deposits made by the Client to Trav Media Group are strictly non-refundable once paid. The Client acknowledges that deposits serve as a commitment to securing services and compensating for preliminary work performed by the Company.

1.2 Refunds in Service Hours Only

Trav Media Group does not offer cash refunds unless explicitly stated in the Client’s individual proposal. If the Client’s proposal does not contain a clear and express refund provision, the Client acknowledges that no refunds shall be issued under any circumstance.

In cases where the Company, at its sole discretion, determines that a refund is warranted, such refund shall be provided exclusively in the form of service hours credited to the Client's account and may not be exchanged for cash or transferred to third parties.

2. Legal Responsibility and Compliance

2.1 Client’s Responsibility for Legal Compliance

The Client expressly agrees to assume full legal responsibility for their website and any associated content, including, but not limited to, compliance with all applicable global, federal, state, and local laws, regulations, and accessibility standards.

2.2 Compliance with Data Protection and Accessibility Laws

The Client is solely responsible for ensuring compliance with, but not limited to:

The General Data Protection Regulation (GDPR)
The California Consumer Privacy Act (CCPA)
The Americans with Disabilities Act (ADA)
Any other applicable data protection or accessibility laws relevant to their jurisdiction

Trav Media Group recommends that all Clients utilize Termly, a third-party compliance solution. If the Client elects not to use Termly or a similar compliance tool, the Client expressly assumes all associated legal risks and liabilities.

3. Payment Terms and Billing Policies

3.1 Check Payments

All payments made via check must be sent via overnight mail to ensure timely receipt and processing. The Client is responsible for any fees associated with overnight mail services.

3.2 Recurring Billing for WordPress Maintenance Plans

WordPress Maintenance Plans provided by Trav Media Group operate on a recurring billing cycle.
The Client’s payment method on file will be charged automatically unless the Client provides written notice of cancellation prior to the renewal date.
Trav Media Group will send a one-month reminder prior to plan expiration but will not issue additional follow-ups beyond that initial notice.

3.3 Non-Refundability of WordPress Maintenance Plans

The Client acknowledges that all payments for WordPress Maintenance Plans are strictly non-refundable under any circumstance.
If a Client inadvertently allows a payment to process, Trav Media Group may, at its sole discretion, provide an equivalent value in service hours but will not issue any monetary refunds.

4. Limitation of Liability and Indemnification

4.1 No Liability for Pre-Existing Websites

Trav Media Group assumes no responsibility for any issues, damages, or legal disputes related to the Client’s WordPress site, as the Company did not build it.
The Client acknowledges that the Company's services are limited to content-related support and do not extend to full-scale website development, security, or compliance assurance.

4.2 Indemnification for Legal Claims

The Client agrees to indemnify, defend, and hold harmless Trav Media Group, its owners, employees, and affiliates from any legal claims, lawsuits, liabilities, or damages resulting from the Client’s use of our services.
In the event that a lawsuit is filed against Trav Media Group and results in a loss for the Company, the Client shall be responsible for covering all legal fees, costs, and damages incurred.

4.3 Definition of Damages

For purposes of this Agreement, "damages" shall include, but are not limited to:

Business losses suffered by Trav Media Group due to legal proceedings.
Time spent by Trav Media Group’s personnel in responding to litigation.
Attorney’s fees, court costs, and any other related legal expenses.
The owner, Anthony Travagliante, will bill the Client at a rate of $125 per hour for each hour spent by him or any member of his team actively engaged in addressing or defending against any legal claim or lawsuit, should the Company prevail in the matter.

5. Amendments and Modifications

Trav Media Group reserves the right to update, modify, or amend these Terms at any time without prior notice. It is the Client’s responsibility to review these Terms periodically to ensure continued compliance.

6. Governing Law and Dispute Resolution

6.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Insert State], without regard to conflict of law principles.

6.2 Dispute Resolution and Attorney’s Fees

Any disputes arising from these Terms shall be resolved through binding arbitration in [Insert Jurisdiction], in accordance with the rules of the American Arbitration Association (AAA).
The prevailing party in any legal dispute shall be entitled to recover all attorneys’ fees and costs incurred in connection with the dispute.

7. Contact Information

For questions or concerns regarding these Terms, please contact Trav Media Group at: Anthony@travmediagroup.com